Telephone

Parent Check-In Calls

When a parent calls from outside the hospital to ask about your child, you will be asked for a code or password.
This will be your child’s six-digit birthdate (example – 02/16/99).

Receiving Calls

You and your child may receive calls in your hospital room between 9:00 a.m. and 9:00 p.m. 
From outside the hospital, your child's room can be reached by:

• Dialing the hospital's main number:  (323) 660-2450
• Dialing your child’s five-number extension, or
• For help, dial “0” for Operator.

Any member of the hospital's patient care staff  can provide you with the number of your child’s room.

Placing Outgoing Calls

To make a local call (area codes defined as local include 213, 310, 323, 626, and 818) from your child’s room, dial “9,” and the number you wish to call.
To make a call outside the local area from your child’s room:

• Dial “9”
• Dial your calling card company’s toll-free number
• Follow your provider’s instruction to dial the number you wish to call.

All non-local calls must be billed to a third party (calling card, collect, etc.). 
Calls may not be billed to a patient room or to the hospital’s telephone number. 
The Gift Shop on the First Floor across from McDonalds has pre-paid calling cards available for purchase.
The Gift Shop can be reached at Ext. 14134.
Hours of Operation are:
      Monday - Friday:  9:00 a.m. - 7:30 p.m.
      Saturday:  11:00 a.m. - 5:30 p.m.
      Sunday:  11:00 a.m. - 4:30 p.m.

To bill your calls to an outside person's bill, or as a “collect” call, dial “9” then “0” for the local operator.
Give the operator your billing information and the number you wish to reach.

Public pay phones are available in convenient locations throughout the hospital.  Staff can point these out to you for your use.

Our hospital can accommodate all special need telephones.  To obtain an ADA Accessible telephone within the hospital, dial Ext. 12316. 

Cell Phone Use

Cellular phones can interfere with electronic medical equipment.  As a result, cell phone use is strictly prohibited in areas that place patient care at risk. 
Please do not use your cellular phone in the areas with postings prohibiting cell phone use.